Privacy Policy

Introduction

At NaPanta (FarmGreen Agritech India Pvt. Ltd.), we are committed to ensuring the privacy and protection of the personal data of our users, in strict compliance with the Data Protection and Digital Privacy Act, 2023 ("the Act"), applicable laws, and recognized industry standards. This policy outlines our approach to collecting, using, storing, and protecting personal data and the rights and choices available to users concerning their information.

This policy applies to all users of our services, including those accessing our platform via the NaPanta mobile app and website (collectively, "the Platform"). By using our services, you consent to the practices described in this policy.

1. Data Collection

Personal Data Collected

NaPanta collects and processes the following personal data to provide services:

• Username, password, contact number, address (if provided), and crop-related information such as crop name and sowing date.
• We do not collect or process sensitive personal data such as financial information (e.g., bank account numbers), biometric data, Aadhaar numbers, PAN details, or other government-issued identifiers, unless required by law.

Method of Collection

Personal data is collected through:

• The Platform (mobile apps developed by FarmGreen Agritech India Private Limited and website accessible via www.napanta.com).

Purpose of Collection

We collect personal data primarily to deliver personalized crop advisory services to users, tailored to their specific agricultural needs. Such data may also be used for internal analytics to enhance user experience and improve service offerings.

2. Data Storage and Security

Data Storage

All personal data is securely stored on cloud servers located within India, in accordance with the territorial jurisdiction stipulated under the Act. We ensure that data is stored with full legal compliance and under contractual arrangements with our third-party service providers.

Security Measures

NaPanta implements state-of-the-art security measures, including but not limited to encryption, firewalls, access controls, and secure protocols, to safeguard personal data from unauthorized access, misuse, or alteration. These measures are subject to regular review to ensure data remains secure.

NaPanta also ensures that only authorized personnel have access to user data, and such access is limited strictly to the purposes for which the data is processed.

3. Data Usage and Sharing

Purpose of Use

Collected personal data is used to provide the following services:

• Personalized agro advisory services.
• Analytics for service improvement, with an emphasis on safeguarding the privacy of users.

Third-Party Data Sharing

We may share anonymized or pseudonymized user data with trusted third-party service providers, including business partners and governmental agencies, for the purpose of enhancing the services we offer. Data shared with third parties will always be subject to appropriate safeguards and agreements ensuring the data is only processed for specified purposes and within legal boundaries.

Anonymization and Research

Personal data may be anonymized or pseudonymized to conduct research and for generating aggregated insights to improve our platform, without directly identifying individual users. Such processing is done in compliance with applicable legal standards.

4. User Consent and Rights

Obtaining Consent

By registering with NaPanta and using our services, users provide informed consent for the collection, use, and processing of their data as described in this Policy. Consent is obtained through the acceptance of our Terms and Conditions and Privacy Policy.

Withdrawal of Consent

Users have the right to withdraw consent at any time by discontinuing the use of our services and deleting their accounts from the Platform. However, any withdrawal of consent will not affect the legality of data processing conducted prior to the withdrawal.

Notification of Changes

In the event of any material changes to this Policy, NaPanta will notify users by publishing updated terms on our website and app. Continued use of our services constitutes acceptance of such changes.

5. Data Retention and Deletion

Retention Policy

NaPanta retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. We retain anonymized data points for aggregated analysis and platform improvement.

Deletion and Disposal

Users may request the deletion of their personal data at any time by leaving the platform and requesting account deletion. Upon receiving a valid request, NaPanta will ensure the permanent deletion or anonymization of user data, except where retention is required by law or for legitimate business purposes.

6. Compliance and Audit

Compliance Monitoring

NaPanta has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and ensuring adherence to the Data Protection and Digital Privacy Act, 2023. The DPO also monitors data breaches and other incidents to ensure timely response and resolution.

Incident Handling

In the event of a data breach or unauthorized access, NaPanta will promptly take necessary steps to mitigate any harm and notify affected users, as required by law. All breaches will be reported to the relevant authorities within the prescribed timeframe.

Third-Party Audits

NaPanta does not engage third-party auditors to assess our data protection practices, except as mandated by the Government of India for regulatory compliance. Internal audits are conducted periodically to ensure continued compliance with this Policy.

7. International Data Transfers

Data Transfer Restrictions

At NaPanta (FarmGreen Agritech India Pvt. Ltd.), we maintain a strict policy of data sovereignty by ensuring that all personal data collected, processed, and stored remains within the geographical boundaries of India. We do not engage in the transfer of user data to jurisdictions outside India, nor do we authorize third parties to process data in any foreign locations.

All data operations are conducted in full compliance with the Data Protection and Digital Privacy Act, 2023 and applicable Indian regulations. This ensures that user data is protected under the robust privacy and security frameworks mandated by Indian law. Additionally, NaPanta adopts stringent contractual and technical measures with our data storage partners to guarantee that no cross-border data flows occur without prior legal authorization or specific user consent, except as required by law or governmental authorities.

By adhering to this policy, we further enhance the trust and confidence our users place in our commitment to safeguarding their personal information in accordance with the highest data protection standards.

8. User Access to Data

Access and Correction Rights

Users have the right to access their personal data stored by NaPanta and may request corrections to any inaccuracies. Such requests may be made via the Platform, and NaPanta will respond within the timeframe stipulated by law.

Right to Data Portability

Users may also request a copy of their personal data in a commonly used format, subject to any legal or technical limitations.

9. Employee and Partner Training

Training for Employees

NaPanta ensures that all employees who handle personal data are adequately trained on data protection principles and best practices in line with this Policy and applicable laws.

External Partners

While we do not currently require external partners to comply with our internal data protection policies, we ensure that all data shared externally is handled according to legally binding agreements that safeguard user privacy.

Website: Cookies and Advertising

Cookies and similar technologies

We use cookies and local storage for two purposes:

• Essential cookies - session preferences (dismissed banners, selected tabs) stored in your browser only, never sent to our servers.
• Advertising cookies - placed by Google AdSense (see below). These may be used for interest-based advertising.

We do not use analytics cookies (Google Analytics, Mixpanel, etc.) on the website. Aggregate traffic analysis uses server-side log data only.

Advertising — Google AdSense

NaPanta uses Google AdSense to display advertisements on our website. Google AdSense uses cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to napanta.com and/or other sites on the Internet.

You may opt out of personalised advertising in two ways:

• Visit Google Ads Settings to opt out of interest-based ads from Google.
• Visit aboutads.info to opt out from participating third-party advertisers.

Opting out means you will still see ads, but they will not be tailored to your interests. For more information on how Google uses data from sites that use its services, see How Google uses information from sites or apps that use our services.

Google AdSense is governed by the Google Privacy Policy. The publisher ID for this site is available in our ads.txt file.

Contact Us

For any queries, requests, or concerns regarding this Policy, please contact us at:

FarmGreen Agritech India Pvt. Ltd.
Corporate Office: G12, Dhruvatara Apartments, Somajiguda, Hyderabad, Telangana, India - 500082
Email: support@napanta.com
WhatsApp: 9346199939

This Policy reflects our ongoing commitment to data privacy and security and is subject to updates as required by changes in legislation or organizational practices.