Terms and Conditions

This information provides the Terms of Service under which farmers and other agriculturalists, agricultural organizations, farmer bodies, corporate bodies, users may use NaPanta web and mobile application which are both owned and operated by M/s FarmGreen Agritech India Private Limited a Company Incorporated in India under the Companies Act, 2013, having its registered office at 1st floor, H.No: 23-06-258, New Shayampet, Hunter Road, Hanamkonda, Warangal, Telangana - 506010.
Please read these Terms of Use carefully before using the NaPanta Website/App. Your access to and use of the website/App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website and/or app. By downloading, installing, accessing or using, User acknowledges and agrees that he/she is legally competent and is entering into a legally binding contract with M/s FarmGreen Agritech India Private Limited in respect to his/her use of the Website/App which contract includes all Supplementary Terms.
The User is responsible for all access to the Website/App through his/her mobile device/login id and for bringing these Terms of Use to the attention of all such persons. The Use of the App does not include the provision of a mobile device or other necessary equipment to access it. To use the Website/App, User will require Internet connectivity and appropriate telecommunication links. We shall not have any responsibility or liability for any telephone or other costs which the User may incur in this respect.
The User shall not in any way use the Website/App or submit to us or to the Website/App or to any user of the Website/App anything which in any respect to following:- is in breach of any law, statute, regulation or bylaw of any applicable jurisdiction; is fraudulent, criminal or unlawful; is inaccurate or out-of-date; may infringe or breach the copyright or any intellectual property rights or privacy or other rights of us or any third party; may be contrary to our interests; is contrary to any specific rule or requirement that we stipulate on the Website/App. The User agrees not to access the Website/App without authority, interfere with, damage or disrupt any part; any equipment or network on which the Website/App is stored; any software used in the provision of the Website/App; or any equipment or network or software owned or used by any third party.
The User hereby grants NaPanta an irrevocable, royalty-free, worldwide, assignable, sub-licensable license to use any material which User submits to us or the Website/App for the purpose of use on the Website/App or for generally marketing (by any means and in any media, including, but not limited to, on our website or app) our services. The User agrees to waive his/her moral rights to be identified as the author and we may modify User’s submission.
The User assumes sole responsibility for results obtained from the use of the Website/App, we shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to us by User in connection with the Website/App, or any actions taken by us at User’s direction

Services

The NaPanta App is a mobile application where registered users would be able to access various information related to agriculture like weather forecasts, crop related advice and information, agriculture related information, market prices etc.,.
The App has been prepared in and is downloadable in India in accordance with the Indian law. If the Website/App is accessed by User from outside India, the User should ensure that such download is permissible and is in accordance with the laws of such jurisdiction. The User is required to intimate itself about the latest feature and services available on the Website/App. The information on the Website and App may be out of date and NaPanta makes no commitment to update these materials on the App/ Website.
The Website and App may be upgraded from time to time with new features and services. The User agrees that NaPanta may collate, compile, archive use, transfer, create databases out of or otherwise deal with User’s personal data and use any part of it.

Charges

Membership on the Website/App is free for users. NaPanta does not charge any fee for browsing on the Website/App. NaPanta reserves the right to change its Fee Policy from time to time. In particular, NaPanta may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website/App. In such an event NaPanta reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.

Shipment Policy

All orders are processed within 4-10 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Customs, Duties and Taxes

Website/App is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.,).

Damages

Website/App is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

We will try our best to satisfy our customers with our offered Product(s) or service(s) through website/App. We do not provide refund policy, however if the order/Service is cancelled within a day's time, we will refund your payments. Refund will be processed through same mode within 15 working days.

Limitation of Liability

We shall not be liable if for any reason, the Website/App are unavailable for any time or for any period. We make no warranty that User’s access to the Website/App will be uninterrupted, timely or error-free. While we endeavour to ensure that information and materials on the Website and App are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. The User understands and hereby agree that, except as otherwise expressly stated and to the extent applicable by law, in no event will NaPanta and its affiliates be liable to any user or any other party for any damages, including but not limited to direct, indirect, special, consequential, or exemplary damages. The User understands and agrees that its use of the Website and App and is conditioned upon the User’s waiver of any right against NaPanta and its affiliate, for damages or losses resulting from your use of the Website/App.

Disclaimer of Warranties

NaPanta makes no warranties regarding the safety of the Website/App and the accuracy of the content thereon. Each party represents and warrants that it shall perform its obligations so as to comply with applicable Central, State and Local Laws, Ordinances and Regulations. The User warrants that it own or otherwise have sufficient rights to grant the license granted to its proprietary material in compliance with all applicable laws and regulations including but not limited to any Indian patent, copyright, trademark, or trade secret law or regulation. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Intellectual Property Rights

The NaPanta services and materials made available on the Website/App, and their selection and arrangement inclusive of trademarks, service marks, and information and content, whether registered or not, are the sole property of NaPanta. The user acquires no right, titles or interest in any of the NaPanta. The User will not (and will not allow any third party to) copy, modify, or have any rights over NaPanta property, except as expressly provided herein.

Privacy Policy

This Privacy Policy is governed by the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, which is designed to protect Personal Information; other relevant laws, and the Company policies effective and applicable during the term you avail the Services.
We view the protection of User’s privacy as a very important principle. We understand clearly that the User and User’s Personal Information is one of our most important assets. The User may submit and /or personal information with NaPanta as a part of services offered herein. The personal information of the user would be stored and used as per applicable law and privacy policy of NaPanta.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User’s name, address, location, pictures. The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you.
(a) as reasonably necessary provide or operate Services;
(b) Service improvement and development of new products and/or services;
(c) to analyse service related diagnostic and performance information;
(d) manage our relationship with you and develop our present and future Services;
(e) maintain and update our records;
(f) monitor suspected fraud(s), misconduct(s) and unlawful activities and safety and security on the Application. We will not sell, exchange or disclose your information to or with any third party without your consent, except as provided for in this Privacy Policy. We may also collect Personal Information when you interact with our customer service in order to assist you and to improve the operation of the Application and the Services we offer.
(g) to inform and/or get in touch with Users about the availability of or engage in direct marketing efforts for newer products and/or services or NaPanta or the suppliers or counter-parties (and for that purpose share Client or User’s personal data with those third parties), unless the User has in each case opted out of receiving such communications.
(h) Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes;
(i) Send you periodic messages, emails.;
(J) Find and prevent fraud;
You agree that we may also use the Personal Information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted advertisements, service offerings and communications relevant to your use of the Application.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application. When you visit the mobile application, it may use GPS (or other similar technology) to determine your current location in order to determine the place you are located within and display a location map. If you do not want the app to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application. However, if the service provided by the Application requires the location services using GPS technology, such services offered by the application will not be available for you.

ANONYMIZED DATA

We may also use your Personal Information collected to create aggregate anonymized data. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Information shared with us. We may use this anonymized data for any purpose including but not limited to research, analytics, and to improve our Services. By using the Privacy Policy, you provide us the right to use your Personal Information to create anonymized data and use it for our business purposes.

DATA RETENTION

We will retain your Personal Information for as long as your User Profile is active or till the time we are required to provide you the Services. We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement(s) or Terms. Consistent with these requirements, we will try to delete your information, upon reasonable request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions. In addition, we do not delete from our servers, the files that you have in common with other users.

DISCLOSURES

Personal Information exchanged with Public: As a default setting, the Personal Information you exchange is only exchanged with or displayed for the Users with whom you have connected or with whom you interact through the Application. However, in the event you chose to exchange the Personal Information with public at large, your Personal Information shall be displayed on the Application and shall be visible to any and all users or visitors of the Application. In the event, you choose to exchange your Personal Information with public, it shall be available to anyone who has availed or not availed our Services and can be seen or accessed through online search engines or offline media.
Information exchanged with other Users: Your Personal Information may be exchanged, re-exchanged, uploaded or displayed by the other users (“Disclosing User”), in such an event the users connected to such Disclosing User or the audience which such Disclosing User chooses, will have access to your Personal Information. In the event, you exchange Personal Information in any group of which you are part of, all the group members of such group shall have access to your Personal Information.
Affiliates or Business Partners: We may provide Personal Information we collect, to our affiliates or our business partners through whom we provide Services to you. For example, we may disclose Personal Information to our affiliates in order to respond to your requests for information or Services.
Joint Marketing Arrangements: Where permitted by law, we may exchange your Personal Information with joint marketers with whom we have a marketing arrangement, we would require all such joint marketers to have written contracts with us that specify appropriate use of your Personal Information, require them to safeguard your Personal Information.
Service Providers or Business Partners: We may use certain trusted third parties and individuals to help us provide, analyse, and improve the Services or provide marketing, developing, product development or, data storage, payment processing and other features related to the Service. These third parties, including their employees, and authorized personnel may have access to your Personal Information only for purposes of performing these tasks and are under obligations similar to those in this Privacy Policy. We may disclose your Personal Information to service providers who perform business functions or hosting services on our behalf.
Persons Who Acquire our assets or business: We may transfer or transmit your Personal Information if we are acquired by / we acquire or merge with another entity or transfer a part of our business, including the Application to a third party. Any third party or resultant entity that receives your Personal Information pursuant to a merger, demerger, reorganization, restructuring or business transfer shall have the right to continue to use your Personal Information. In the event of such a sale or transfer, we reasonably notify you.
Legal and Regulatory Authorities: We may be required to disclose your Personal Information due to legal or regulatory requirements. You understand that we may have to transfer and process information subject to applicable laws in India and other countries globally where we have or use facilities, service providers, or partners regardless of the User’s location. You understand and confirm that laws, regulations and standards of the country in which your information is stored may be different from those of your country. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose your Personal Information to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce this Privacy Policy; respond to claims that any Personal Information violates the rights of third-parties; or protect the rights, property, or personal safety of the Company, our users or the general public. You agree and acknowledge that we may not inform you prior to or after disclosures made according to this section.
You hereby agree and provide your consent to our use of your Personal Information and our practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to the other service providers, affiliates or business partners, regardless of where you use our Services. Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information you may choose to provide directly to any third party.

Cookies and Web Beacons

Like any other website, NaPanta uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.napanta.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Google - https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of NaPanta.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on NaPanta, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that NaPanta has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

NaPanta's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

E-commerce

Those who engage in transactions with Website/App – by purchasing Website/App's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Website/App collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Website/App. Website/App does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Security

We value your Personal Information; we will ensure an adequate level of protection to protect and secure your Personal Information from any unauthorized disclosure. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
As a matter of security, we take back-up of systems periodically. Although we provide appropriate firewalls and protections. Our systems are not hack proof. Data pilferage due to unauthorized hacking, virus attacks, technical issues are possible, and we take no liability or responsibility for it.
We/any of our personnel never asks for any kind of transactional details including but not limited to OTP, Credit/Debit Card Details, Net banking / Phone banking details. In case of any loss user will be responsible by its own.
You are solely responsible for all actions of your user account and password. Therefore, we do not recommend that you disclose your password to any third party. If you choose to exchange your credentials relating to the User Profile including the password or any Personal Information with third parties, you are solely responsible for the same. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions.

ACCESSING AND MODIFYING PERSONAL INFORMATION

In case you need to access, remove, review, edit, and/or make changes to the Personal Information that you have provided to us, you may do so by clicking on the ‘edit’ option provided in the User Profile settings tab. You can make changes in your User Profile at any time by accessing the Application settings. You understand that the Company shall not verify or authenticate the information, or any changes made to the Personal Information made by you and therefore you take entire responsibility of such information and/ or changes. You confirm that such changes shall be in accordance with the terms and conditions of this Privacy Policy.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these third party websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Indemnification

The User agrees to indemnify, defend and hold harmless, NaPanta and its affiliates from any and all loss, damage or liability including reasonable attorney’s fees arising from any third-party claim, action or allegations of infringement based on: information, content or data submitted by user in connection with the Website/App; User’s use of the Website/ App in breach of any term or condition in the User Agreement; any violation of an applicable law, regulation or rights of another including misrepresentation and fraudulent conduct; breach of User representations and warranties as set forth herein.

Dispute Resolution

Any dispute, difference or question which may arise at any time hereafter between the parties hereto and touching upon the true construction of this or rights and liabilities of the Parties hereto shall be resolved amicably according to the provisions of the Arbitration and Reconciliation Act, 1996 or any statutory modifications or re-enactment thereof for the time being in force. The arbitration proceedings shall be conducted in Hyderabad. The language for such arbitration proceedings shall be English. This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this Agreement shall be submitted to the jurisdiction of Hyderabad Courts only. The dispute resolution and arbitration process mentioned in this Section will not prohibit Company from approaching the courts for appropriate interim reliefs.

Your Acceptance Of These Terms

By using this Site/App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Website/App may change its Privacy Policy from time to time, and in Website/App's sole discretion. Website/App encourages visitors to frequently check this page for any changes to its Privacy Policy. Amendments to this policy will be posted to this Website/App and will be effective when posted. Your continued use of this Website/App following the posting of any amendment, modification, or change shall constitute your acceptance of the amendment. We request you to check this Privacy Policy on a periodic basis to ascertain if any additional considerations are involved with regard to your Personal Information. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website/App and not to information collected offline.

Contact Us:

If you have any questions about this Privacy Policy, the practices of this site/App, or your dealings with this site, please contact us at:

Corporate Office:

FarmGreen Agritech India Private Limited, 
Corporate Office: G12, H.no: 6-3-652, Druvathara Apartments,
Ground Floor, Beside Medinova Diagnostics, 
Somajiguda, Hyderabad, Telangana,
India - 500082,
Phone: 040 - 66 18 18 66,
Email: support@napanta.com
This document was last updated on July 27, 2021.