Terms and Conditions

This document provides the Terms of Service under which farmers and other agriculturalists, agricultural organizations, farmer bodies, corporate bodies, users may use NaPanta web and mobile application which are both owned and operated by M/s FarmGreen Agritech India Private Limited a Company Incorporated in India under the Companies Act, 2010, having its registered office at 1st floor, H.No: 23-06-258, New Shayampet, Hunter Road, Hanamkonda, Warangal, Telangana - 506010.
Please read these Terms of Use carefully before using the Website/App. Your access to and use of the website/App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the website and/or app. By downloading, installing, accessing or using User acknowledges and agrees that he/she is legally competent and is entering into a legally binding contract with M/s FarmGreen Agritech India Private Limited in respect to his/her use of the Website/App which contract includes all Supplementary Terms.
The User is responsible for all access to the Website/App through his/her mobile device/login id and for bringing these Terms of Use to the attention of all such persons. The Use of the App does not include the provision of a mobile device or other necessary equipment to access it. To use the Website/App, User will require Internet connectivity and appropriate telecommunication links. We shall not have any responsibility or liability for any telephone or other costs which the User may incur in this respect.
The User shall not in any way use the Website/App or submit to us or to the Website/App or to any user of the Website/App anything which in any respect to following:- is in breach of any law, statute, regulation or bylaw of any applicable jurisdiction; is fraudulent, criminal or unlawful; is inaccurate or out-of-date; may infringe or breach the copyright or any intellectual property rights or privacy or other rights of us or any third party; may be contrary to our interests; is contrary to any specific rule or requirement that we stipulate on the Website/App. The User agrees not to access the Website/App without authority, interfere with, damage or disrupt any part; any equipment or network on which the Website/App is stored; any software used in the provision of the Website/App; or any equipment or network or software owned or used by any third party.
The User hereby grants NaPanta an irrevocable, royalty-free, worldwide, assignable, sub-licensable license to use any material which User submits to us or the Website/App for the purpose of use on the Website/App or for generally marketing (by any means and in any media, including, but not limited to, on our website or app) our services. The User agrees to waive his/her moral rights to be identified as the author and we may modify User’s submission.
The User assumes sole responsibility for results obtained from the use of the Website/App, we shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to us by User in connection with the Website/App, or any actions taken by us at User’s direction


The NaPanta App is a mobile application where registered users would be able to access various information related to agriculture like weather forecasts, crop related advice and information, agriculture related information, market prices etc.,.
The App has been prepared in and is downloadable in India in accordance with the Indian law. If the Website/App is accessed by User from outside India, the User should ensure that such download is permissible and is in accordance with the laws of such jurisdiction. The User is required to intimate itself about the latest feature and services available on the Website/App. The information on the Website and App may be out of date and NaPanta makes no commitment to update these materials on the App/ Website.
The Website and App may be upgraded from time to time with new features and services. The User agrees that NaPanta may collate, compile, archive use, transfer, create databases out of or otherwise deal with User’s personal data and use any part of it:
(a) as reasonably necessary provide Service;
(b) Service improvement and development of new products and/or services;
(c) to inform and/or get in touch with Users about the availability of or engage in direct marketing efforts for newer products and/or services or NaPanta or the suppliers or counter-parties (and for that purpose share Client or User’s personal data with those third parties), unless the User has in each case opted out of receiving such communications.


Membership on the Website/App is free for users. NaPanta does not charge any fee for browsing on the Website/App. NaPanta reserves the right to change its Fee Policy from time to time. In particular, NaPanta may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website/App. In such an event NaPanta reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.

Shipment Policy

All orders are processed within 4-7 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Customs, Duties and Taxes

Site/App is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.,).


Site/App is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Refund Policy

We will try our best to satisfy our customers with our service. We do not provide refund policy, however if the order is cancelled within a day's time, we will refund your payments. Refund will be processed through same mode within 15 working days.

Limitation of Liability

We shall not be liable if for any reason, the Website/App are unavailable for any time or for any period. We make no warranty that User’s access to the Website/App will be uninterrupted, timely or error-free. While we endeavour to ensure that information and materials on the Website and App are correct, no warranty or representation, express or implied, is given that they are complete, accurate, up-to-date, fit for a particular purpose and, to the extent permitted by law, we do not accept any liability for any errors or omissions. The User understands and hereby agree that, except as otherwise expressly stated and to the extent applicable by law, in no event will NaPanta and its affiliates be liable to any user or any other party for any damages, including but not limited to direct, indirect, special, consequential, or exemplary damages. The User understands and agrees that its use of the Website and App and is conditioned upon the User’s waiver of any right against NaPanta and its affiliate, for damages or losses resulting from your use of the Website/App.

Disclaimer of Warranties

NaPanta makes no warranties regarding the safety of the Website/App and the accuracy of the content thereon. Each party represents and warrants that it shall perform its obligations so as to comply with applicable Central, State and Local Laws, Ordinances and Regulations. The User warrants that it own or otherwise have sufficient rights to grant the license granted to its proprietary material in compliance with all applicable laws and regulations including but not limited to any Indian patent, copyright, trademark, or trade secret law or regulation. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Intellectual Property Rights

The NaPanta services and materials made available on the Website/App, and their selection and arrangement inclusive of trademarks, service marks, information and content, whether registered or not, are the sole property of NaPanta. The user acquires no right, titles or interest in any of the NaPanta. The User will not (and will not allow any third party to) copy, modify, or have any rights over NaPanta property, except as expressly provided herein.

Privacy Policy

We view the protection of User’s privacy as a very important principle. We understand clearly that the User and User’s Personal Information is one of our most important assets. The User may submit and /or personal information with NaPanta as a part of services offered herein. The personal information of the user would be stored and used as per applicable law and privacy policy of NaPanta.
NaPanta built the NaPanta Farmer App as a free app. This SERVICE is provided by NaPanta at no cost and is intended for use as is. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at NaPanta App, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to User’s name, address, location, pictures. The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you.

Service Providers

We may employ third-party companies and individuals due to the following reasons: to facilitate our Service, to provide the Service on our behalf; to perform Service-related services; or, to assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these third party websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


The User agrees to indemnify, defend and hold harmless, NaPanta and its affiliates from any and all loss, damage or liability including reasonable attorney’s fees arising from any third-party claim, action or allegations of infringement based on: information, content or data submitted by user in connection with the Website/App; User’s use of the Website/ App in breach of any term or condition in the User Agreement; any violation of an applicable law, regulation or rights of another including misrepresentation and fraudulent conduct; breach of User representations and warranties as set forth herein.

Dispute Resolution

Any dispute, difference or question which may arise at any time hereafter between the parties hereto and touching upon the true construction of this or rights and liabilities of the Parties hereto shall be resolved amicably according to the provisions of the Arbitration and Reconciliation Act, 1996 or any statutory modifications or re-enactment thereof for the time being in force. The arbitration proceedings shall be conducted in Hyderabad. The language for such arbitration proceedings shall be English. This Agreement shall be governed by and construed in accordance with the laws of India. Any disputes arising out of this Agreement shall be submitted to the jurisdiction of Hyderabad Courts.

Your Acceptance Of These Terms

By using this Site/App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Contact Us:

If you have any questions about this Privacy Policy, the practices of this site/App, or your dealings with this site, please contact us at:

Corporate Office:

FarmGreen Agritech India Private Limited, 
Corporate Office: G12, H.no: 6-3-652, Druvathara Apartments,
Ground FLOOR, Beside Medinova Diagnostics, 
Somajiguda, Hyderabad, Telangana,
India - 500072,
Phone: 040 - 66 18 18 66,
Email: support@napanta.com
This document was last updated on April 20, 2019.